Last Updated: June 2026
Thank you for shopping with LovelyCat. We are committed to delivering your order safely and efficiently.
Processing Time
Orders are typically processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- Canada: 5–12 business days
- Europe: 5–12 business days
- Australia & New Zealand: 5–12 business days
- Other Countries: 7–15 business days
Please note that actual delivery times may vary depending on customs clearance, local postal services, weather conditions, and other factors beyond our control.
Shipping Fees
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Occasionally, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 48 hours for tracking updates to appear.
Customs, Duties, and Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges are the responsibility of the customer.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
LovelyCat is not responsible for delays or losses caused by incorrect addresses submitted during checkout.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact our customer support team.
We will work with the shipping carrier to assist in locating the package.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@lovelycat.com
